Privacy Policy

Overview

How we use your enquiry details.

Abbey House uses the information you provide to respond to your enquiry, discuss venue suitability and availability, and help plan the practical details of your event.

This information is used only for handling venue hire conversations and related follow-up unless you ask us to do something else or separately consent to it.

Information we receive

What you may choose to share.

• Your name, organisation, email address and phone number.
• Event details such as preferred date, attendee numbers, room preference and hire duration.
• Catering, accessibility or technology requirements you include as part of your enquiry.
• Any additional notes you choose to send by form, email or phone.

How information is used

What Abbey House does with your details.

• Respond to your enquiry and check availability.
• Recommend rooms, facilities and arrangements that suit your event.
• Discuss pricing, catering, accessibility and logistics.
• Maintain a record of the conversation while your enquiry is active.

Handling and contact

Questions about your information.

Enquiry details are processed through the website contact form and email systems used to deliver messages to the Abbey House team. Please avoid sending sensitive personal information unless it is necessary for your enquiry.

If you would like to ask about the information you have shared, request an update, or ask us to remove it where appropriate, please contact enquiries@abbeyhouseglastonbury.co.uk or call 01458 832267.